Refund policy

Refund & Return Policy

At Anvil Athletics, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

We accept returns within 30 days of the date your order is delivered.

To be eligible for a return, your item must:

Be unused and in its original condition.
Be returned in its original packaging with all accessories and tags included.
Be accompanied by proof of purchase (order confirmation or receipt).

Items that do not meet these conditions may not be eligible for a refund or exchange.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned unless they arrive damaged or defective:

Opened supplements or nutrition products.
Personal care or hygiene products.
Gift cards.
Clearance or final sale items.
Any item marked as non-returnable on the product page.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include:

Your order number.
A description of the issue.
Clear photos showing the product and packaging.

We'll review your request and arrange a replacement, refund, or other suitable solution.

Refunds

Once we receive and inspect your returned item, we'll notify you of the outcome.

If your refund is approved:

Your refund will be issued to your original payment method.
Processing times typically range from 5–10 business days, depending on your bank or payment provider.

Original shipping charges are generally non-refundable unless the return is due to our error.

Exchanges

We replace items only if they are defective, damaged, or if you received the wrong product. If you would like to exchange an item for a different size or variation, please contact us before returning your order.

Return Shipping

If the return is due to a change of mind, you are responsible for the cost of return shipping.

If the item is faulty, damaged, or we shipped the wrong product, we will cover the reasonable return shipping costs.

We recommend using a tracked shipping service, as we cannot guarantee receipt of returned packages.

Order Cancellations

Orders may be cancelled before they are processed or shipped. Once an order has been dispatched, it cannot be cancelled and must instead be returned in accordance with this policy.